Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.


CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.


For 28 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our toy safety report.


In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.


Issue updates

News Release | CALPIRG Education Fund | Consumer Protection

Doing Your Taxes: CALPIRG answers consumers' questions

CALPIRG Education Fund provides an online Questions & Answer guide to paying federal and state taxes.

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Blog Post | Consumer Protection, Democracy

Coming together, pushing back | Jon Fox


Observations from the annual National Conference on Media Reform.

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Report | CALPIRG Education Fund | Public Health, Consumer Protection

CalHEERS: Protecting Consumer Data by Developing and Implementing Strong Physical, Technical and Administrative Security Safeguards

CALPIRG Education Fund is pleased to provide recommendations on best practices and standards for the development and implementation of strong physical, technical and administrative security safeguards for the CalHEERS data ecosystem.

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Blog Post | Consumer Protection

Free Cookies - Strings Attached | Jon Fox

The price consumers pay to access most online content is the tracking of their every click on the World Wide Web by data miners and ad networks. Consumer and privacy advocates are seeking to address such online tracking through Do-Not-Track regulation.

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News Release | CALPIRG Education Fund | Consumer Protection

New FTC Report Highlights Top 10 Consumer Complaints for 2012.

California sees big increase in fraud and identity theft complaints.

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KPCC: A defense of internet piracy laws SOPA and PIPA

Jon Fox responds to President of the Directors Guild of America, Taylor Hackford's support of SOPA, highlighting risks to consumers.

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KGO: Injuries still occur after Bumbo baby seat recall

"It's insufficient to keep kids safe," said Jon Fox of the California Public Interest Research Group. "parents still need to know there is serious risks [with the Bumbo chair]."

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K-CBS: Group Offers Tips For Cutting Cell Phone Costs

CALPIRG releases a guide called “Making the Right Call” to help consumers get those cell phone costs in line.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Releases New Shopping Guide for Cell Phones

CALPIRG Education Fund releases new cell phone shoppers’ guide offering simple tips consumers can take to save money when buying a new cell phone.

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News Release | CALPIRG | Consumer Protection, Financial Reform

President Appoints Richard Cordray To Head Consumer Agency

“For months Wall St. has been using every trick in the book to try and derail this nomination and ultimately undermine the entire consumer bureau,” said Pedro Morillas, CALPIRG Legislative Director. “Today’s appointment is a bold and important step by the President that will allow the CFPB to get to the important work of protecting consumers.”

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