Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

CFPB says 1 in 5 credit scores sold to consumers have "meaningful" differences from scores lenders use | Ed Mierzwinski

CFPB has confirmed what consumer advocates have been saying all along - credit scores heavily marketed to consumers aren't the same as those used by lenders.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

Higher Bank Fees Now the Norm for Consumers

New report confirms what consumers already know – bank fees are increasing and free checking accounts are harder to find.

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News Release | CALPIRG Education Fund | Consumer Protection, Higher Ed

As Fall Financial Aid is Disbursed, Senator Issues Urgent Warning to Students Using Campus Debit Cards

Financial aid distributed in the next weeks can quickly be lost to predatory bank fees .

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Blog Post | Consumer Protection

Parties Take a Stand for an Open Internet In 2012 | Jon Fox

There is at least one issue that both parties seem to agree on during this election cycle – that the Internet should remain free and open.

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News Release | CALPIRG | Consumer Protection

California Approves S.B. 1349, protecting students’ privacy on social networks

CALPIRG is pleased to see the privacy protections Californians currently enjoy extended to include social media and online sites.

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KGO: Injuries still occur after Bumbo baby seat recall

"It's insufficient to keep kids safe," said Jon Fox of the California Public Interest Research Group. "parents still need to know there is serious risks [with the Bumbo chair]."

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K-CBS: Group Offers Tips For Cutting Cell Phone Costs

CALPIRG releases a guide called “Making the Right Call” to help consumers get those cell phone costs in line.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Releases New Shopping Guide for Cell Phones

CALPIRG Education Fund releases new cell phone shoppers’ guide offering simple tips consumers can take to save money when buying a new cell phone.

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News Release | CALPIRG | Consumer Protection, Financial Reform

President Appoints Richard Cordray To Head Consumer Agency

“For months Wall St. has been using every trick in the book to try and derail this nomination and ultimately undermine the entire consumer bureau,” said Pedro Morillas, CALPIRG Legislative Director. “Today’s appointment is a bold and important step by the President that will allow the CFPB to get to the important work of protecting consumers.”

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News Release | CALPIRG | Consumer Protection

New Laws Going into Effect in 2012

Despite the general gridlock in Sacramento this year, the legislature and governor moved the ball forward on several issues that will improve everything from consumer protections to our voter registration rules. Here is a list and descriptions of some of the new laws that go into effect on January 1st.

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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