Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Make VW Pay

House Tees Up VW Bailout and Other Attacks on Public Protections, Consumer Rights | Ed Mierzwinski

(Updated 8 January to add vote results): You've probably heard that the House is soon planning to again repeal the Affordable Care Act (Obamacare). That bill will certainly be vetoed. But the House has other anti-consumer, anti-environmental bills scheduled for floor action this week and next. The bills take aim at agency health, financial and safety regulations and also consumer rights to band together as a class to take their grievances against corporate wrongdoers to court. That last bill would immunize Volkswagen from having to compensate VW Diesel owners for being deceptively sold cars designed to "defeat" air pollution requirements.

> Keep Reading

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to California Public Interest Research Group Education Fund’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season. The report reveals the results of laboratory testing on toys for toxic chemicals, including chromium and phthalates, both of which can have serious, adverse health impacts on a child’s development. The survey also found examples of toys that pose a choking hazard, extremely loud toys that can threaten children’s hearing, and powerful toy magnets that can cause serious injury if swallowed.

> Keep Reading
Report | CALPIRG Education Fund | Consumer Protection

Trouble in Toyland

For 30 years, CALPIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children. Among the toys surveyed this year, we found potential choking and noise hazards, one toy that exceeded federal toxic standards, and three toys that preliminary testing showed may exceed federal toxic standards.

> Keep Reading

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News Release | CALPIRG Education Fund | Consumer Protection

Doing Your Taxes: CALPIRG answers consumers' questions

CALPIRG Education Fund provides an online Questions & Answer guide to paying federal and state taxes.

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News Release | CALPIRG Education Fund | Consumer Protection

New FTC Report Highlights Top 10 Consumer Complaints for 2012.

California sees big increase in fraud and identity theft complaints.

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News Release | CALPIRG | Consumer Protection

CALPIRG Applauds FTC’s New Privacy Guidelines for Online Apps

“When less than one-third of Americans feel that they are in control of their personal information on their mobile devices, clearly there is a problem,” said Jon Fox, consumer advocate with CALPIRG.

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News Release | CALPIRG | Consumer Protection

Facebook Search Puts Privacy at Risk

CALPIRG calls on consumers to update privacy settings in light of Facebook's new social search engine, Graph Search.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Applauds AG’s New Privacy Guidelines for Online Apps

New guidelines urge mobile app developers to be judicious in the data they collect while being mindful of user privacy - shining the spotlight on consumer privacy.

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Blog Post | Consumer Protection

As Wireless Plans Change, Consumers Are Priced Out

Verizon announced earlier this week that they would no longer be offering customers cheaper options for limited voice and text plans, shifting to unlimited voice and text minutes instead. While this change may benefit families or business on shared accounts, it will lead to price hikes for most individual smart-phone users.

> Keep Reading
Blog Post | Consumer Protection

IPv6 Day - The Most Important Day You Never Heard Of | Jon Fox

Today marks the beginning of one of the greatest technological overhauls since mankind adopted paper money, with grave implications towards online privacy.

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Blog Post | Consumer Protection, Health Care

The Almighty Dollar before Health and Safety of Americans | Jon Fox

A recent op-ed is completely correct in its assumptions that anti-regulations rhetoric from the U.S. Chamber of Commerce is incessantly talking about regulations killing jobs and the economy.

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Blog Post | Consumer Protection, Food

STATMENT: US Senate Approves FDA Safety and Innovation Act | Jon Fox

The US Senate Passage of the Prescription Drug User Fee Act (PDUFA) not Strong Enough to Ensure Sufficient Consumer Safety from Drugs and Medical devices.

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Blog Post | Budget, Consumer Protection, Democracy, Food

Tragedy reinforces need for Homeowners’ Bill of Rights | Jon Fox

Californin man's death is further evidence that big banks have failed consumers.  

> Keep Reading

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