Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | CALPIRG Education Fund | Consumer Protection, Financial Reform, Higher Ed

New Report Identifies Most Troublesome Private Lenders to Students

A new CALPIRG Education Fund report, “Private Loans, Public Complaints, is the second in a series that analyzes the data in the CFPB’s Consumer Complaints Database. This report focuses on complaints about private student loans, which are the riskiest and most expensive way to pay for a college education.

> Keep Reading
News Release | CALPIRG | Consumer Protection

California Moves to Respect Consumer’s Online Privacy

Governor Jerry Brown signs AB 370 (Muratsuchi) into law, expanding what website operators must include in their privacy policies.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

New Report Identifies Banks Consumers Complain About Most

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks.

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Report | CALPIRG Education Fund | Consumer Protection

Big Banks, Big Complaints

In this report we explore consumer complaints to the CFPB about bank accounts and services with the aim of uncovering patterns in the problems consumers are experiencing with their banks.

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News Release | CALPIRG Education Fund | Consumer Protection

Report on Mobile Payment Systems

CALPIRG Education Fund) releases a new report titled, “The Future is Calling: A Consumer Guide to Mobile Payment Systems.” The report explains how this new technology works and provides consumers with the information they need to best utilize mobile payment systems in a safe and secure way.

> Keep Reading

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News Release | CALPIRG | Food

Senate Farm Bill Continues Giant Giveaways to Big Agribusiness

“Defenders of the Farm Bill, and the agribusiness industry, are claiming that the legislation recently passed by the Senate represents real reform of federal agricultural subsidies, but nothing could be further from the truth. “

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News Release | CALPIRG | Food

House Rejects Farm Bill Loaded with Subsidies to Big Agribusiness

Statement of Emily Rusch, CALPIRG State Director, on the Farm Bill rejected by the U.S. House.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Releases New Report on Mobile Payment Systems

CALPIRG Education Fund) releases a new report titled, “The Future is Calling: A Consumer Guide to Mobile Payment Systems.” The report explains how this new technology works and provides consumers with the information they need to best utilize mobile payment systems in a safe and secure way.

> Keep Reading
News Release | CALPIRG | Public Health, Consumer Protection

New Report Documents a Decade of Safety Violations by Compounding Pharmacies

New CALPIRG report finds recent meningitis outbreak was simply the latest and deadliest in a long line of errors and risky practices by compounding pharmacies.

> Keep Reading
News Release | CALPIRG | Consumer Protection

California Moves to Respect Consumer’s Online Privacy

CALPIRG supports AB 370 (Muratsuchi) which would require websites to disclose whether or not they honor consumer requests to disable online tracking.

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10 Reasons We Need The CFPB Now

This report outlines predatory financial practices that hurt consumers and helped collapse the economy, costing us eight million jobs, millions of foreclosed homes and trillions of dollars in lost home and retirement values. It explains these and other emerging problems as “10 Reasons We Need The Consumer Financial Protection Bureau Now.”

> Keep Reading
Report | Americans for Financial Reform (AFR) & University of Massachusetts, Amherst | Consumer Protection

How Wall Street Speculation is Driving Up Gasoline Prices Today

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Big Banks, Bigger Fees

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees. 

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Big Banks, Bigger Fees

Since bank deregulation began in the early 1980s, the PIRGs and other consumer groups have conducted numerous studies documenting skyrocketing consumer banking fees. Our studies have helped to focus national attention on the problem of skyrocketing bank fees. Our results are substantiated by the results of the Federal Reserve Board's annual fee reports to Congress.

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Report | CALPIRG Education Fund | Food

Recipe for Disaster

The recall of more than 500 million eggs from two Iowa egg farms is the largest but not the last of 85 recalls that have taken place in the year since food safety reform moved to the U.S. Senate. To assess one cost of that delay, Consumer Federation of America, the Center for Science in the Public Interest, and U.S. Public Interest Research Group studied recalls of foods regulated by the Food and Drug Administration (FDA) from August 1, 2009, to the present.

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Blog Post | Consumer Protection, Tax

CFPB launches new consumer Q&A resource page | Jon Fox

The CFPB launches a new interactive online tool that helps consumers find answers to their basic financial questions.

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Blog Post | Consumer Protection, Tax

Paying Taxes, Safe and Sound | Jon Fox

With less than a month left to “Tax Day”, that special time of year when taxes are due, CALPIRG releases a new Questions & Answer guide to paying taxes.

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Blog Post | Consumer Protection

Don’t Freeze our Public Health and Consumer Safety Protections | Jon Fox

In the 175 days that the U.S. House of Representatives was in session during 2011, it passed more than 190 anti-regulatory bills. Congress put profits over public safety and they are still at it.

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Blog Post | Consumer Protection

50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era | Ed Mierzwinski

I've got a new column at Huffington Post, "50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era." I discuss President Kennedy's visionary "Special Message to the Congress on Protecting the Consumer Interest" announced on March 15, 1962. He declared that consumers have rights and government should protect them. Read the full column after the jump.

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Blog Post | Consumer Protection

FTC Releases Top Complaints for 2011, Identity Theft Tops the List | Jon Fox

The Federal Trade Commission (FTC) released its list of top consumer complaints received by the agency in 2011. Unsurprisingly, identity theft complaints topped the list.

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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