Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 27 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Report | CALPIRG | Food

Apples to Twinkies 2013

At a time when America faces high obesity rates and tough federal budget choices, taxpayer dollars are funding the production of junk food ingredients. Since 1995, the government has spent $292.5 billion on agricultural subsidies, $19.2 billion of which have subsidized corn- and soy-derived junk food ingredients. That is enought to buy 20 twinkies for every American taxpayer.

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28,000 CALIFORNIANS TELL SENATORS TO STOP CODDLING WALL STREET AND CONFIRM CFPB DIRECTOR

CALPIRG leads a delegation of Bay Area community leaders calling on the Senate to confirm Richard Cordray to a full term as director of the Consumer Financial Protection Bureau, present the signatures of more
than 160,000 people, including over 28,000 Californians. 

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News Release | CALPIRG education Fund | Consumer Protection

New Attorney General Report Finds that 2.5 Million Californians Put at Risk by Electronic Data Breaches

Attorney General  releases new report detailing 131 electronic data breaches that put 2.5 million Californians at risk by exposing their personal information.

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News Release | CALPIRG | Food

Senate Farm Bill Continues Giant Giveaways to Big Agribusiness

“Defenders of the Farm Bill, and the agribusiness industry, are claiming that the legislation recently passed by the Senate represents real reform of federal agricultural subsidies, but nothing could be further from the truth. “

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News Release | CALPIRG | Consumer Protection

CALPIRG Applauds FTC’s New Privacy Guidelines for Online Apps

“When less than one-third of Americans feel that they are in control of their personal information on their mobile devices, clearly there is a problem,” said Jon Fox, consumer advocate with CALPIRG.

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News Release | CALPIRG | Consumer Protection

Facebook Search Puts Privacy at Risk

CALPIRG calls on consumers to update privacy settings in light of Facebook's new social search engine, Graph Search.

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News Release | CALPIRG Education Fund | Consumer Protection

CALPIRG Applauds AG’s New Privacy Guidelines for Online Apps

New guidelines urge mobile app developers to be judicious in the data they collect while being mindful of user privacy - shining the spotlight on consumer privacy.

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News Release | CA:PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

“We should be able to trust that the toys we buy are safe. Unfortunately we can’t and until that’s the case, parents need to watch out for common hazards when shopping for toys.”

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News Release | CALPIRG | Consumer Protection

Gov. Brown signs two social media privacy laws, protecting consumers on social networks

Gov. Jerry Brown signs two CALPIRG-supported bills protecting the privacy of social media accounts.

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Report | CALPIRG Education Fund | Consumer Protection, Safe Energy

The Campus Credit Card Trap:

College students are among the most prominent targets for this marketing.   They are young and understand that they need credit to get ahead in the world. Some need credit because of the rising cost of a college education. Finally, most of them are clumped together on campuses that they either commute to or live at. This makes them easy to target.

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Report | CALPIRG Education Fund | Consumer Protection

Locked In a Cell:

A high level of concentration in a major industry can be accompanied by excessive market power, which in turn can reduce competition to the detriment of consumers.

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Report | CALPIRG Education Fund | Consumer Protection

Mistakes Do Happen:

The most common reflection of our reputation as a trustworthy consumer is our credit report. Unfortunately, the information contained in our credit reports, which are bought and sold daily to nearly anyone who requests and pays for them, does not always tell a true story.

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Report | CALPIRG Education Fund | Consumer Protection

Policing Privacy:

This report summarizes interviews CALPIRG Education Fund held with law enforcement officers from California and other cities with high identity theft rates.

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Report | CALPIRIG Education Fund | Consumer Protection

Privacy Denied

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Blog Post | Consumer Protection

WH urges privacy rights, industry promises "Do Not Track Sometimes" while states investigate Google | Ed Mierzwinski

As web giants amass more and more information about consumers for behavioral targeting and even "social discrimination" -- which can include differential pricing for the same product or the use of web tracking data and falsely-flagged websites to promote certain brandname drug use -- the White House has called for a privacy bill of rights. Companies and powerful industry lobbies seeking to keep those rights weak simultaneously rolled out their own "Do Not Track Us Sometimes" button.

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Blog Post | Consumer Protection

Today, CFPB to announce overdraft fee investigation, unveil "penalty box" disclosure, possibly end $39 lattes. | Ed Mierzwinski

At a news conference in NYC today, Director Richard Cordray of the new Consumer Financial Protection Bureau (CFPB) will announce a major investigation of bank overdraft fee practices and propose a model "penalty box" disclosure to appear on bank statements. The investigation could end the $39 latte-- $4 bucks for the coffee, $35 for the debit card overdraft fee.

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Blog Post | Consumer Protection

Audit Uncovers Extensive Flaws in Foreclosures | Jon Fox

An audit by San Francisco county officials of about 400 recent foreclosures there determined that almost all involved either legal violations or suspicious documentation.

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Blog Post | Consumer Protection

Consumer groups call on CPSC to take action on Bumbo Baby Seat | Jon Fox

CALPIRG urges CPSC to remove Bumbo International’s Baby Seat from the market and to allow the manufacturer to address the serious safety concerns in the future.  

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Blog Post | Consumer Protection, Financial Reform

CFPB Director Cordray speaks on payday loans | Jon Fox

CFPB Director Cordray speaks on payday loans during field hearing in Birmingham, AL, 20 Jan. 2012.

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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