Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Make VW Pay

Why VW Must Pay. A View From The Road | Ed Mierzwinski

I've posted a guest post blog entry from Marcus Moench and Elisabeth Caspari on my Huffington Post blog and cross-posted it here. It explains why Marcus and Elizabeth are traveling from Boulder, Colorado to Volkswagen headquarters in northern Virginia to attempt to return their 2010 "defeat-device" Jetta diesel.

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

From the road | Mike Litt

Last week, Marcus and Elisabeth kicked off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air. Marcus and Elisabeth own one of the 567,000 diesel vehicles in the U.S. that Volkswagen sold as “clean” but was secretly designed with a “defeat device” to emit as much as 40 times the legal limit for smog-forming pollutants. 

> Keep Reading
Blog Post | Public Health, Consumer Protection, Democracy, Food, Transportation

State of the Union: Five Things We’ll Be Listening For | Chris MacKenzie

President Obama has hyped his final State of the Union address as a speech that will help to define his legacy. Here's how he can break new ground.

> Keep Reading
Blog Post | Consumer Protection, Make VW Pay

Cross-country VW tour departure on the local news | Mike Litt

Yesterday, Danny Katz, director of CoPIRG, helped Marcus and Elisabeth kick off a cross-country road trip to Volkswagen headquarters in Virginia to make VW pay for misleading consumers and polluting our air.

> Keep Reading

Pages

'Trouble in Toyland' report reveals toxic, dangerous toys

This year's survey revealed the results of lab tests on toys for toxic chemicals. Some items on the list of high toxic items came as a shock to parents, like a Ninja Turtle pencil box, which is being sold at select Toys-R-Us stores.

> Keep Reading

Calpirg Releases Annual Hazardous Toy Report

The report says small kids are still at risk from toys containing lead, phthalates (thal-ates) and other chemicals. Researchers also found toys for toddlers with parts small enough to cause choking.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

CALPIRG releases 28th annual Trouble in Toyland report, which finds dangerous and toxic toys still on America’s store shelves hazardous toys despite recent progress.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection

Report: In California, Experian Gets Big Complaints

A new CALPIRG Education Fund report finds that California had the highest number of credit report complaints (1,526) while it ranked in 5th place nationally in credit report complaints per 100,000 residents.

> Keep Reading
News Release | CALPIRG Education Fund | Consumer Protection, Higher Ed

New Report Identifies Most Troublesome Private Lenders to Students

A new CALPIRG Education Fund report, “Private Loans, Public Complaints, is the second in a series that analyzes the data in the CFPB’s Consumer Complaints Database. This report focuses on complaints about private student loans, which are the riskiest and most expensive way to pay for a college education.

> Keep Reading

Pages

Report | CALPIRG Education Fund | Consumer Protection

Rent-A-Bank Payday Lending:

One consequence of deregulation of interest rates, high credit card interest rates and high bank fees has been the rapid growth of the alternative financial services (or fringe banking) industry, which includes check cashing outlets, payday loan companies, rent-to-own stores, high cost second mortgage companies, sub-prime auto lenders, traditional pawn shops and the growing business of auto title pawn companies. This report examines payday lending in detail.

> Keep Reading

Pages

Blog Post | Consumer Protection

Advice for Consumers After the Anthem Data Breach | Emily Rusch

CALPIRG experts provide tips for consumers on what to watch out for and how to respond to last week's announcement that up to 80 million Anthem customers had their personal information stolen in a data breach. 

> Keep Reading
Blog Post | Consumer Protection

We oppose merger between giants Comcast & Time Warner Cable | Ed Mierzwinski

Along with a number of state PIRGs, we have joined the Consumer Federation of America in a petition to deny the merger of cable/Internet giants Comcast & Time Warner Cable. The petition argues that the FCC must deny the merger, which would perpetuate unrestrained cable price increases, allow terrible service to deteriorate further and stifle innovation.

> Keep Reading
Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

> Keep Reading
Blog Post | Consumer Protection

FTC Chairwoman Answers Privacy Questions on Reddit | Jon Fox

Maureen Ohlhausen, the newly appointed FTC Commissioner, took questions on a broad range of privacy issues on Reddit, a user-generated interactive news website.

> Keep Reading
Blog Post | Consumer Protection, Democracy

Coming together, pushing back | Jon Fox

 

Observations from the annual National Conference on Media Reform.

> Keep Reading

Pages

View AllRSS Feed

Support Us

Your donation supports CALPIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code