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Consumer Privacy Protections When Paying By Check

 

Identity theft fraud has been cited as the number one consumer compliant in California. The practice of merchants record your credit card number on your check provide an easy way for your number to be stolen and your credit ruined.   In 1990, the California legislature passed a law to prohibit retailers from continuing this practice.  Ten years later, many merchants are still in violation of the law.

Consumers must be aware of what can and cannot be required of them when they pay for retail items by check.

The Merchant is NOT Allowed to:

• require the consumer to show a credit card as a condition of accepting a check and is not allowed to record a credit card number on the check;

• call the credit card company to verify if consumer has credit to cover check;

• condition acceptance of the check on the consumer authorizing the merchant to charge the credit card if the check bounces.

The Merchant is Allowed to:

• require and record the check guarantee card number;

• ask for and record the consumer's name, address and phone number on the check;

• ask a consumer to show a driver's license, state identification card or another form of photo identification;

• require or record the credit card number when a check is used to get cash back,  the credit card number is used in lieu of a deposit, or when a check is used to make payment on that credit card account

• ask a consumer to voluntarily show a credit card for identification or to demonstrate credit-worthiness IF the only information recorded is the type of card, the issuer, and expiration date.  The retailer must also inform the consumer that showing the credit card is not a requirement by posting a notice or telling the consumer directly.

If you were asked to provide your credit card number and the merchant wrote the number on your check when paying for retail items, or if a merchant took other questionable actions with regard to your credit, you can get more information regarding your rights by sending an e-mail to CALPIRG.

 
 

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