Theft of identity (TOI) fraud is on the rise. Often the first notice consumers get that someone has fraudulently assumed their identity is either a call from a collection agency demanding payment on an overdue credit account which they never opened or when their own monthly billing statements do not arrive in the mail and they find out the address on their account has been changed. Most TOI victims never learn how the thief accessed their personal information.
It may be impossible for a consumer to prevent access to all his or her personal information which is so readily available to thieves (and to junk marketers) from a variety of sources. Broader changes are needed to effectively combat TOI. Consumers should demand legislative action to address the issue.
Following are some simple steps you can take now to protect your private information. These steps won't prevent fraud in all cases, but will make your information more secure.
Mail Theft
Mail theft is one of the top ways a thief gains access to personal information.Consider
buying a mailbox that locks or installing a mailbox slot in your door to protect
bills, convenience checks, pre-approved credit offers, etc. before you get a
chance to shred them.
Opt Out
Opt-out of pre-approved
Credit Offers by calling 1-888-5-OPTOUT, which is a number established by the
three major credit bureaus allowing you to opt out of most pre-approved credit
offers.
Protecting Personal
Information
Always question the information gathering and handling practices of merchants,
creditors, government agencies, employers, educational institutions and others.
Don't be afraid to ask, do they really need this information for a valid purpose?
• Credit card account numbers--do not write account numbers on checks, outside of envelopes (California and many other states prohibit merchants from requiring you to write a credit card number on your check); avoid giving account numbers over the phone to companies you are unfamiliar with, especially when you did not initiate the call.
• Social security numbers--ask to have an alternative number where social security numbers are used for identification by schools, employers, or other institutions; resist writing your social security number on checks where possible (there is no law in CA prohibiting merchants from requesting it); keep tax records and other financial documents in a secure place and destroy or delete social security numbers from any documents before throwing them away.
• Address and phone number--do not give out or write your name and address down in conjunction with a credit card sale. (California and some other states prohibit merchants from requesting or requiring this information to be written on a credit card transaction slip); you may want to have your name, address, and phone number deleted from marketers' lists by writing to Direct Marketing Association's Mail Preference Service (P.O. Box 9008, Farmingdale, NY 11735) and Telephone Preference Service (P.O. Box 9015, Farmingdale, NY 11735).
• Other common identifying information--consider using other security passwords for financial accounts rather than solely common identifiers such as mother's maiden name and birth date; if you have your driver's license pre-printed on your checks, always shred canceled checks before throwing away.
Monitoring Credit Reports
Obtain a copy of your credit report on a regular basis to monitor for changed
addresses and fraudulent account information. Click here to find out how to
contact the credit bureaus, for information on contacting
Experian, TransUnion, and Equifax. In most states it costs $8 to receive a copy
of your report. If you live in Vermont, Massachusetts, Georgia, Maryland,
Colorado or New Jersey, you can obtain a free credit report annually from each
of the Big Three. In Maine, credit reports are $3 and in Connecticut, the cost
for the first report requested in a 12- month period is $5.00 and $7.50 for
each subsequent report.
Monitoring Billing Statements
Check your billing statements each month for fraudulent charges and report any
suspicious charges immediately. If you do not receive your statement on time,
call your creditor. It may be that a fraudulent change of address was
sent to the creditor or the post office. Call the creditor first and then the
post office to see if a change of address has been filed in your name.
Pre-approved Credit Card
Offers
"Credit card:
6% APR!!" These brightly-colored come-ons from banks are easily converted into
fraudulent accounts. Always tear up pre-approved credit card applications before
throwing them away.
Credit card solicitations are generated from "pre-screened lists" of credit reports provided by credit bureaus. If you do not want to receive these offers, contact each of the Big Three credit bureaus to remove your name from these lists.


