Consumer Protection

Got a problem? Make your voice heard!

There are a number of government agencies responsible for making sure that ordinary Americans have safe, reliable products and services to use.  From cars to bank accounts to pacemakers, the products we use are regulated to ensure that what’s available on the market works.

The Press Enterprise: Consumer rights group wants cheaper textbooks

“One thing is clear: the current textbook market does not deliver the educational opportunity it can and should,” stated Daniel Kelley, a CALPIRG student member at UC Riverside.

Los Angeles Times: Federal data-breach bill would replace dozens of stronger state laws

"California has some of the strongest laws in the country protecting consumers from identity theft," said Emily Rusch, Executive Director of the California Public Interest Research Group. "The last thing Congress should be doing is tying the hands of states."

Today, Consumer Financial Protection Bureau Director Richard Cordray will present the CFPB's sixth semi-annual report to the House Financial Services Committee, whose majority members have been harsh critics of the successful consumer agency. Americans for Financial Reform, joined by the state PIRGs and a total of 340 national, state and local groups, sent Congress a letter explaining why the idea of the CFPB needs no defense, only more defenders.

News Release | U.S. PIRG | Consumer Protection

FCC NET NEUTRALITY ORDER PROTECTS THE OPEN INTERNET

Today the FCC took not one but two critical actions to make sure that the Internet works for everybody. First, it issued a "Net Neutrality" order guaranteeing a free and open Internet. This Internet freedom order will prevent the phone and cable companies from granting fast lanes or other preferences to already powerful firms. The FCC also acted to override state laws that prevented local governments from building out broadband networks to compete with the phone and cable companies.

FCC's net neutrality plan alarms critics, but it's nothing new

"For more than 20 years, wireless phone companies have not only survived but thrived under similar FCC rules for voice communication," said Emily Rusch, executive director of the California Public Interest Research Group. "The FCC's new proposal on broadband protects an open Internet for all consumers."

Advice for Consumers After the Anthem Data Breach

By | Emily Rusch
Executive Director

CALPIRG experts provide tips for consumers on what to watch out for and how to respond to last week's announcement that up to 80 million Anthem customers had their personal information stolen in a data breach. 

Report | CALPIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

News Release | CALPIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

For 29 years, the CALPIRG Trouble in Toyland report has offered safety guidelines for purchasing toys for small children, and provided examples of toys currently on store shelves that pose potential safety hazards. 

We oppose merger between giants Comcast & Time Warner Cable

By | Ed Mierzwinski
Consumer Program Director

Along with a number of state PIRGs, we have joined the Consumer Federation of America in a petition to deny the merger of cable/Internet giants Comcast & Time Warner Cable. The petition argues that the FCC must deny the merger, which would perpetuate unrestrained cable price increases, allow terrible service to deteriorate further and stifle innovation.

Pages

Subscribe to RSS - Consumer Protection

Priority Action

The overuse of antibiotics on factory farms is threatening these lifesaving medicines. Call on big restaurants to do their part and stop buying meat raised with critical antibiotics.

Support Us

Your donation supports CALPIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code