Consumer Protection

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There are a number of government agencies responsible for making sure that ordinary Americans have safe, reliable products and services to use.  From cars to bank accounts to pacemakers, the products we use are regulated to ensure that what’s available on the market works.

News Release | CALPIRG Education Fund | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to California Public Interest Research Group Education Fund’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys found that, despite recent progress, consumers must still be wary when shopping this holiday season. The report reveals the results of laboratory testing on toys for toxic chemicals, including chromium and phthalates, both of which can have serious, adverse health impacts on a child’s development. The survey also found examples of toys that pose a choking hazard, extremely loud toys that can threaten children’s hearing, and powerful toy magnets that can cause serious injury if swallowed.

Report | CALPIRG Education Fund | Consumer Protection

Trouble in Toyland

For 30 years, CALPIRG Education Fund has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children. Among the toys surveyed this year, we found potential choking and noise hazards, one toy that exceeded federal toxic standards, and three toys that preliminary testing showed may exceed federal toxic standards. This report not only lists the potentially dangerous toys that we found this year, but also describes why and how the toys could harm children. The continued presence of hazards in toys highlights the need for constant vigilance on the part of government agencies and the public to ensure that children are not harmed by unsafe toys. 

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements

By | Anna Low-Beer
Digital Campaigner

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

Today we join 130,000 Californians who have signed petitions urging you to protect net metering, reject new fees, and continue to expand solar access to more Californians.

As CFPB Advances Consumer Protection, Attacks on CFPB Escalate

By | Ed Mierzwinski
Consumer Program Director

This week, the CFPB took a major step toward establishing a regulation restricting the use of forced arbitration clauses in consumer financial contracts, which give companies what the CFPB's director said was a "free pass from being held accountable by their customers." Meanwhile, on Capitol Hill, powerful bank interests escalated their campaign to defund and defang the bureau, because it works for consumers, not them.

Protect Yourself Against New Account ID Theft

The first defense against any kind of identity theft is to be vigilant about protecting your personal information by taking steps like creating secure passwords, installing anti-virus and anti-malware software, and shredding personal documents. However, if and when someone does steal enough of your information to commit any form of identity theft there is really only one type of identity theft that you can stop before it happens: New account identity theft, where someone opens a new account in your name.

CALPIRG Security Freeze and Identity Theft Tips

To prevent "new account" identity theft, CALPIRG Education Fund recommends that consumers enact a security freeze on all three credit reports. 

News Release | CALPIRG | Consumer Protection

CALPIRG Questions Experian/T-Mobile Giving Experian Breach Victims Credit Monitoring

Reports indicate Experian lost data for 15 million customers and applicants of the wireless phone company T-Mobile, including names, addresses and birth dates and social security numbers, among other information breached from the consumer files. How can all of the 200 million consumers with Experian credit reports trust that Experian is really protecting them?


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